Elo Touch Solution 1919L Guide de l'utilisateur télécharger pdf (Page 22)

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CHAPTER

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem

persists, please contact your local dealer or the Elo service center.

Solutions to Common Problems

Problem Suggestion(s)

The monitor does not respond 1. Check that the monitor’s Power Switch is on.

when turning on the system. 2. Turn off the power and check the monitor’s DC power cord

and signal cable for proper connection.

Characters on the screen are dim Refer to the About Touchmonitor Adjustments section to

adjust the brightness.

The video is blank 1. During operation, the monitor screen may automatically turn

off as a result of the Power Saving feature. Press any key to see

if the screen reappears.

2. Refer to the About Touchmonitor Adjustments section to

adjust the brightness.

Screen flashes when initialized Turn the monitor off then turn it on again.

“Out of Range” display Reconfigure the resolution of your computer to make one of the

monitor’s supported video mode (see Appendix C).See Appendix A

for more information on resolution.

Touch doesn’t work Make sure the touch cable is securely attached at both ends.

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Elo Touch Solution 1919L Guide de l'utilisateur Page 22